Returns & Refunds
Unfortunately due to the nature of our product, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, and purchased within the last 30 days.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
We do not cover shipping costs for returns.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us to get started.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over 50 EUR, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at mushroomcalm[at]gmail[dot]com for questions related to refunds and returns.